Job Description

Feel Seen at Thrive!

Community Information: Learn more about The Hanover  here:

Salary: $37 per hour

Schedule:  Full-time; Monday - Friday; 8am - 5pm

Our purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland’s best workplaces 2 years in row, Thrive builds on its culture by offering the following benefits: 

• 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)
• Paid Birthday Off
• Generous Employer Matched 401k plan!
• 12% Bonus Potential
• $75 Renewal Commission (split between entire on-site team per renewal)
• Monthly cell phone allowance
• Medical benefits effective 1st of the month following your start date!
  • 100% employee medical & dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates
  • Optional HMO dental plan including adult and child orthodontics
  • Vision Option
  • $20,000 life insurance policy
  • Long-term disability coverage
• 24 hour Employee Assistance Program/Hotline
• Discounted Pet Insurance rates + additional voluntary benefit options
• $300 annual professional development/tuition reimbursement
• Training opportunities and career progression/growth plans! 

Maintenance Supervisor Purpose:

  The Maintenance Supervisor is responsible for contributing to the purpose of Thrive while maintaining the physical integrity of the community at all times, in a manner consistent with Thrive’s Values. This involves ensuring a safe and secure living environment for residents, visitors and staff. It is the Maintenance Supervisor's duty to anticipate, identify and correct any and all problems involving the property and to implement procedures that will prevent such problems. An effective program of maintenance is essential in order to maintain a safe environment, cultivate resident satisfaction, and protect the investment of the apartment property owner.

Maintenance Supervisor Job Responsibilities:

• Performs maintenance tasks such as unit turns and work orders.
• Conducts monthly safety meetings, schedules and performs preventative maintenance, and manages OSHA/SDS safety and reporting requirements.
• Maintains grounds and professional appearance of the property.
• Manages vendors such as landscapers, pest control, and other physical asset vendors to ensure quality service.
• Maintains adequate inventory of supplies.
• Manages tasks within budget or seeks approval for necessary work that is over budget.
• Emergency on-call is required as part of the position.
• Performs all reasonable duties as outlined by supervisor.
• Strives to exceed residents’ expectations for excellent customer service.
• Contributes to a positive team culture and happy resident base.

Maintenance Supervisor Qualifications:

• At least 3 years experience in property maintenance or equivalent field required
• Maintenance experience in multi-family property management strongly preferred
• Certified Apartment Maintenance Technician (CAMT) and Certified Pool Operator desired 
• Must have basic computer skills with the ability to input data and notes in English intro tracking systems
• If property operates a golf cart or other motorized vehicle, must have a driver's license and carry insurance
• High organizational skills
• Experience with warranty work
• Strong communication skills
• High level of attention to detail
• Ability to complete punch walks and follow-up with construction
• Great presentation and interaction with clients and residents required
• Excellent customer service skills required
• Experience with leading and supervising a team preferred
• Prior experience working with a budget strongly preferred
• Experience with Yardi preferred
• Ability to respond to after hours emergencies, as needed
• Must have valid driver's license and automobile insurance coverage
• Supplies their own tools

If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization. 

Physical Requirements

• This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 66% - %100 of time is spent on feet and sitting at desk.
• Constant need to type, write, & grasp (working at a computer and answering phones)
• Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder 
• Ability to lift/move/push/pull up to 150 lbs on occasion with a frequent need to lift/push/pull 25 lbs - 75lbs and be on your feet a majority of the day
• For more information regarding the work environment, physical, and mental requirements, please contact [email protected].

Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check & Drug Screen Policy

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact [email protected].

The 4-panel drug screen tests for the following:

• Amphetamines including Methamphetamine
• Cocaine Metabolites
• Opiates including Codeine and Morphine
• Phencyclidine ("PCP")

Thrive Communities reserves the right to modify this policy at any time without notice.

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